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Details of Site Visits

Day

Date

Time

Institution

Synopsis

Thursday

20 August 2020

Morning

KK Women's and Children's Hospital

Morning

Guardian Health & Beauty

Morning

Unity Pharmacy 
(Ang Mo Kio Hub Xtra)

2.00 - 4.00 pm

National University Hospital

KK Women's and Children's Hospital is the largest hospital specialising in healthcare for women and children in Singapore. In KKH, the Inpatient Pharmacy Automation System (IPAS) and the Outpatient Pharmacy Automation System (OPAS) are employed at the Inpatient and Emergency pharmacy respectively. In this tour, you will observe how automation is integrated into the pharmacy workflow to improve efficiency, increase productivity and reduce patient waiting times thus enabling Pharmacy Staff to focus on patient care.

Guardian Health & Beauty is the No.1 Health & Beauty Retailer in Singapore. With more than 100 stores island-wide, it boosts the widest network of stores in Singapore. With a vision to inspire beauty from within, Guardian continues to innovate and introduce new products and services to meet the demands of today’s customers. In this tour, you will be introduced to their newest range of probiotics and sports nutrition, and witness telepharmacy and outreach initiatives at the store.

Established in 1992 as a social enterprise, Unity Pharmacy’s mission is to moderate the cost of healthcare in Singapore through quality products and services at affordable prices. With over 60 outlets across the island, it also aims to improve the health and total well-being of its customers with trained pharmacists who provide professional advice to support the needs of the community. In this tour, you will observe how Unity provide high quality products and pharmaceutical services through cost effective measure to ensure that everybody has access to quality and affordable healthcare services.

National University Hospital (NUH) is a 1,300 bed Academic Medical Centre in Singapore. It is also the first hospital in Singapore to be Joint Commission accredited in 2004. In NUH Pharmacy, IT and automation is employed to improve work efficiency and patient safety. In inpatient, we have the inpatient pharmacy automation system (IPAS), a  closed loop medication management system that uses CPOE, profiled automated dispensing cabinets, unit doses and electronic medication administration which employs bar code scanning at drug administration. In the outpatient, we have the  Outpatient Pharmacy Automation System (OPAS) which employs robots to pick ,pack and process prescriptions at the NUH Medical Centre Pharmacy. In this tour, you will observe how IPAS, and OPAS improves medication safety, improve work processes and reduces waiting time for outpatients thus enabling pharmacists to spend more time interacting with the patients.

Singapore General Hospital (SGH) is the largest tertiary acute-care hospital in Singapore. The SGH Outpatient Pharmacy Automation coupled with RFID conveyor solution is the first of its kind worldwide in a hospital setting. In this tour, you will observe how automation is integrated into the pharmacy workflow to improve operational efficiency, enhance medication safety, optimise pharmacy resource utilisation and reduce healthcare cost.

Singapore General Hospital

Morning

Friday

21 August 2020

Morning

Site Visit to 
Tan Tock Seng Hospital

9.00 - 11.00 am

Green Medical Park
Pharmacy Services Centre

9.00  - 12.00 pm

ST Healthcare

Tan Tock Seng Hospital (TTSH) is one of the biggest public healthcare hospitals in Singapore. In this tour, you will learn about the TTSH Outpatient Pharmacy transformation journey through automation, job and process redesign. You will be able to observe how automation is integrated into the pharmacy workflow to improve efficiency, increase productivity and reduce patient waiting times.

National Healthcare Group Pharmacy (NHG Pharmacy), a business unit of National Healthcare Group (NHG), manages the pharmacy and retail pharmacies at nine polyclinics. Currently, it also operates a  centralized medications packing and supply at the Pharmacy Services Centre in Buangkok, Green Medical Park. In this tour, you will observe how this centre deploys state of the art automation in multidose medication packaging and supports technology to deliver safer, better and faster care to a significant market share of intermediate and long term care residents as well as the community.

ST Healthcare is a total integrated healthcare supply chain partner in Singapore, bringing value to healthcare institutions by employing data analytics, improving processes and transforming practices. In this tour, you will be introduced to the operations of a Healthcare Logistic Hub with future-ready systems in serving the needs of the nation.

Monday

24 August 2020

Morning

Guardian Health & Beauty

9.00  - 12.00 pm

Zuellig Pharma

2.30 – 3.30 pm

Hyphens Pharma International Limited

4.00 - 5.00 pm

Watsons
(Paragon outlet)

Guardian Health & Beauty is the No.1 Health & Beauty Retailer in Singapore. With more than 100 stores island-wide, it boosts the widest network of stores in Singapore. With a vision to inspire beauty from within, Guardian continues to innovate and introduce new products and services to meet the demands of today’s customers. In this tour, you will be introduced to their newest range of probiotics and sports nutrition, and witness telepharmacy and outreach initiatives at the store.

Zuellig Pharma is one of the largest healthcare services groups in Asia and their purpose is to make healthcare more accessible. In this tour, you will be introduced to the operations of Singapore’s leading healthcare service provider, and how they support the growing needs of the region through world-class healthcare distribution, commercial and digital services. 

Listed on SGX, Hyphens Pharma International Limited is Singapore’s leading specialty pharmaceutical and consumer healthcare group, leveraging on its diverse footprint in ASEAN countries. Comprising three main business entities - Hyphens Pharma, Pan-Malayan Pharmaceuticals and Ocean Health, its core business is in three segments: Specialty Pharma Principals, Proprietary Brands, and Medical Hypermart & Digital. In this premier tour, get exclusive access to their integrated facility and gain insights into the operations of a homegrown pharmaceutical company. You will also learn how it leverages on its deep market know-how, regulatory expertise and R&D, to bring innovative products to Singapore and the world.

Watsons has been voted ‘Asia’s No. 1 Pharmacy/Drugstore Brand’ since 2009. It is Singapore's leading beauty and health retailer with more than 100 stores located island wide. A strong advocate of preventive care, Watsons has enhanced its health platform with 39 pharmacies located within its key stores, offering services such as medication dispensing and review, diabetes management service, health screening packages and counselling on smoking cessation and minor ailments. In this tour, you will observe how Watsons prides itself as one of the leading community pharmacy chains and bring more to customers by inspiring them to ‘Look good, Feel great’ and enjoy life to the fullest.

Updated as of 3 March 2020. Programme may be subjected to changes without prior notice.

 
 
 
 
 
 
 
 
 
 
 
 

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